We're here.
For anything ride-related, in-app support is fastest — it has your trip context. Otherwise, email beats a contact form for speed.
How it works
All four ways to book, plus the rider and driver walkthroughs.
Pricing
What riders pay, what drivers earn, the 15% fee.
Rider guide
Booking now or ahead, bidding, quotes, choosing a driver.
Driver guide
Joining by invite, getting approved, taking trips.
Fleet guide
Running a company: roster, vehicles, bidding, payouts.
Contact
Email channels for riders, drivers, press, and legal.
Common questions.
I have a problem with a ride that just ended.
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I have a problem with a ride that just ended.
+Open the Blexor app, go to your trip history, and tap “Get help” on the ride in question. The trip context goes to support along with your message — that’s the fastest path.
I left something in the car.
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I left something in the car.
+Open the trip in the app and tap “Contact driver” to reach them directly. If that fails, email [email protected] with the trip details and we’ll relay.
I was charged for a ride I didn’t take.
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I was charged for a ride I didn’t take.
+Email [email protected] from the address on your account, with the date and approximate time. We’ll investigate and refund if a charge is unauthorized.
I want to delete my account.
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I want to delete my account.
+Email [email protected] from your account email. We’ll confirm and delete after any open trips and obligations are settled. Some records are kept for tax and safety compliance.
I’m a driver and I have a payout question.
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I’m a driver and I have a payout question.
+Open the Driver app → Earnings → tap any payout for details. For anything else, email [email protected].